Can't connect to Syna-G cloud app

Mar 17, 2021
David Slater wrote
I received two Maxspect Jump Lights last week. I can't connect my router to the light nor can I connect the App to the light. I've tried going into my router to change the frequency to 2.4GHz, change the security and pretty much everything else. I can't connect to the APP...Can you help me? It's a very frustrating situation.
Reply
1 Answer
Avatar image
Mar 17, 2021
Angie Brumfield agent wrote
Hi David,
Please go to https://support.coralvue.com/submit_ticket and submit a ticket, one of our reps will be able to help you get your light connected.