Any user troubleshooting tips for motor block?

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May 21, 2018
Rob Heilman wrote
The motor on my XF130 has stopped working. On power up I can hear/feel a slight clicking but the shaft does not spin. I have disassembled, cleaned everything, reassembled, and tried to run the motor both with and without the propellers. After about 5-10s I get the blinking red light on the controller. Is there anything else I should try before declaring the motor block dead?
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3 Answers
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May 21, 2018
Carlos agent wrote
Please do the following:

Remove the cages and the propellers from the motor block until you are left with only the motor block and the exposed shaft. Then go ahead and power up the pump and see if the shaft spins. The motor should run for about 10 seconds and then shut off as the controller detects the lack of water drag from the motor running without propellers. This is normal.

Does the motor run?
Does the shaft spin?
Is the pump completely dead?
Are the controller lights on?
Is the LED light on the power supply on?
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May 21, 2018
Rob Heilman wrote
The motor does not run.
The shaft does not spin.
The pump does not work, just slight twitches/clicks for 5-10s until the red light. This happens regardless if the propellers are attached or not.
Controller lights up.
LED on power supply is on.

I also replaced the motor block bushings, no change.
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May 21, 2018
Carlos agent wrote
Please submit a private ticket and be sure to include the serial number on the back of the dry magnet. One of our reps will be able to check if the pump is still under warranty and provide you with the available options.