Jan 30, 2018
Justin Robinson
wrote
I purchased a 60w r420r 16k unit about 4 years ago. Just now starting to have issues. Lens covers are browning and the violets look like they're melting and need to be replaced also the light cycle still performs normally but I can no longer see the text on the screen although the blue rear lighting. I'm aware of the $100 fee for non warranty units but could you also convert it from 16k to 8000k as I now wish to use it for a planted tank and you've discontinued that version. Thanks. Love your product and would hate to buy a Kessil Amazon Sun after owning this.
Reply
1 Answer
Jan 31, 2018
Chris Conti
agent
wrote
We can convert to 8000K!
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7848
Please include a note with your return address, email address, phone number and and asked to be converted to 8000K. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7848
Please include a note with your return address, email address, phone number and and asked to be converted to 8000K. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.