Replacement Part

Apr 16, 2014

jordan wrote

Hello,

I have a ReefOctopus 200 and I need a replacement piece for it. The magnet broke and so the piece its on needs to be replaced. I have a photo of the skimmer to show you which one it is. I was hoping I could talk to somebody on the phone but there is no phone number listed.

Thanks,

Jordan

17 Answers

Apr 16, 2014

Carlos agent wrote

Can you please take a picture of the broken part and attach it to this ticket? Also, how old is the skimmer and where did you purchase it from?

Apr 16, 2014

jordan wrote

I purchased it used from a store. I am not sure how old it is. The magnet on the red needles part is broken. I dotty think anything is wrong with the motor, but please send me prices for each of the following.

The red piece with magnet and housing.

The motor

Just the red piece with magnet.

Thanks

Jordan

Apr 16, 2014

jordan wrote

here is a photo

photo.JPG

Apr 16, 2014

jordan wrote

heres another

photo 2.jpg

Apr 16, 2014

jordan wrote

this is the broken magnet

photo3.JPG

Apr 16, 2014

jordan wrote

depending on the price, i may just end up getting the whole housing and the magnet since its hard to put back together...

Apr 17, 2014

Carlos agent wrote

The pump is not under warranty because you purchased it used but if you give me the model number on the back of the pump, I can point you to the right replacement part so you can purchase it.

Apr 17, 2014

jordan wrote

There is no product info on the pump.... It looks like there may have been a sticker at some point though. What do we do now?

Apr 18, 2014

Carlos agent wrote

What is the model number of the skimmer you are running? Can you send us a photo of the skimmer so we can see which one you are using?

Apr 18, 2014

jordan wrote

Here is a photo of the skimmer. I was told it was a ReefOctopus 200. Will this work?

skimmer.jpg

Apr 18, 2014

jordan wrote

Let me know what each piece will cost. I may do the pump as well. I noticed that the cord was stripped a little near the pump.

Apr 21, 2014

Carlos agent wrote

Here is what you need and you can order it directly from our website...

http://www.coralvue.com/sicce-psk-pinwheel-impellers-726

May 31, 2014

jordan wrote

carlos, can you please send the link again? I was using a friends skimmer and its just not big enough for my tank size.

Jun 02, 2014

Jeremy Rykiel agent wrote

http://www.coralvue.com/sicce-psk-pinwheel-impellers-726

Jun 02, 2014

jordan wrote

The link is no longer valid. I need a new one :)

Jun 02, 2014

Jeremy Rykiel agent wrote

Uhmm. Not sure why it was not redirecting you. Sorry, here try this. http://www.coralvue.com/sicce-psk-pinwheel-impellers

Jul 16, 2014

System wrote

Your ticket has been closed and marked as resolved due to inactivity. If this is not the case, just reply to this email to reopen the ticket.