Nov 20, 2014
Mike Mathews
wrote
We are a retailer who has dealt w you previously. One of our customers is looking for replacement parts for CR100 Calcium Reactor
Do you supply parts?
Thanks Catharina n Mike
Reply
6 Answers
Nov 21, 2014
Carlos
agent
wrote
Yes, we have parts for sale. What part is your customer looking for?
Nov 21, 2014
Mike Mathews
wrote
He needs a pump. sl-6520, 32 watt
And the connector part, "riser", at top of pump, and new washer.
Thanks Catharina
And the connector part, "riser", at top of pump, and new washer.
Thanks Catharina
Nov 21, 2014
Carlos
agent
wrote
Is this a warranty claim or they want to purchase the parts? If it is a warranty claim, please use the "Submit a Ticket" link on the right and be sure to include proof of purchase.
Nov 21, 2014
Mike Mathews
wrote
It was purchased abt 3 years ago. So probably not under warranty
Nov 24, 2014
Lindsey Hill
agent
wrote
Hello Catharina,
Tonya said she spoke with you on Friday and gave you the answers you needed. If you have any more questions, please let us know.
Thank you,
Lindsey
Tonya said she spoke with you on Friday and gave you the answers you needed. If you have any more questions, please let us know.
Thank you,
Lindsey
Nov 26, 2014
Mike Mathews
wrote
I want to order the elbow that fits on pump with the washer. I want to fax over my cc info. what is your fax number thanks Catharina