May 28 (10 months ago)
steven
wrote
My x2SR has intermittent connection issues with the app. On my device, it shows as 'online,' but when I try to access the 'status' tab, it is sometimes greyed out, and I am unable to set up automatic water changes. The app is unresponsive, and the 'settings' tab does not display the correct version.
Reply
3 Answers
May 28 (10 months ago)
Tonya O.
agent
wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.
Nov 16 (4 months ago)
Mohamed Alnuaimi
wrote
I just bought it and it is not adding the device to the app , i wasted my money :(
Nov 17 (4 months ago)
Tonya O.
agent
wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.