Broken shaft

Jul 10, 2018

Mark Spector wrote

I need either a new shaft or driver for my 230 pump. However, I can't seem to get the driver out of the assembly. I have been using a needle nose pliers and trying to pull the driver out by clamping down on the teeth and pulling. I am on the side of the driver where the M is on your logo that is in the center of the assembly. I can't seem to budge the driver or even get it a little loose. Can you please provide some guidance?

I have been using this video as a guide. https://www.youtube.com/watch?v=VuiHD836suo

Thanks.

Mark

8 Answers

Jul 10, 2018

Carlos agent wrote

Did you soak the motor block in water/vinegar solution before trying to remove the trap door? Usually that helps loosen up the trap door as it could be locked in due to calcium buildup.

Jul 10, 2018

Mark Spector wrote

Yes. It soaked for 4 hrs. How much vinegar to water do you recommend?

Thanks

Jul 10, 2018

Carlos agent wrote

I usually recommend 50/50.

Jul 10, 2018

Mark Spector wrote

i will try it again using more vinegar. I think I used about 25%. Also, do you think hot water will work better?

Jul 10, 2018

Carlos agent wrote

No, temperature will not make much of a difference.

Jul 10, 2018

Mark Spector wrote

OK, thanks. Hopefully this will work.

Jul 11, 2018

Mark Spector wrote

Well, I soaked it over night and then I soaked it agin today leaving it run in a pitcher. It is still stuck. I have it all chewed up now. I would like to send it to you to take apart. I also need a new driver for it.

thanks..

mark

Jul 12, 2018

Carlos agent wrote

Please submit a private ticket and we will help you with the process. Be sure to include proof of purchase as well as the serial number on the back of the dry magnet.