Sep 02, 2014
Ryan Green
wrote
Hello,
Yesturday night, my maxspect Razor 160w 16000k Blues or Channel B leds shut off. Today I decided to take the non control side off to see if there was any loose connection. Everything seemed fine connection wise but I noticed under the Board with coil that it had began to melt the plastic. I have submitted a ticket but just wanted to update with the melting of plastic. Light is only a few months old and I am unable to ship back because it's my only light.
Thanks in Advance
Ryan Green
Yesturday night, my maxspect Razor 160w 16000k Blues or Channel B leds shut off. Today I decided to take the non control side off to see if there was any loose connection. Everything seemed fine connection wise but I noticed under the Board with coil that it had began to melt the plastic. I have submitted a ticket but just wanted to update with the melting of plastic. Light is only a few months old and I am unable to ship back because it's my only light.
Thanks in Advance
Ryan Green
Reply
4 Answers
Sep 02, 2014
Ryan Green
wrote
sorry just saw you already responded to my ticket. thanks
Nov 04, 2015
Nina McCreesh
wrote
I am currently have this issue what resolved it for you?
Nov 04, 2015
Chris Conti
agent
wrote
Nina,
Please create a new ticket and a customer service agent will assist you.
Please create a new ticket and a customer service agent will assist you.
Mar 30, 2022
Noah Gunter
wrote
I sure wish they would’ve just answered the question here instead of making you do a ticket that way I could know how to fix it too