May 07, 2016
gleston marcelle
wrote
just got delivered today purchased from marine depot when controller is handled it looses power, have to play with cord then unit powers up is this what I can expect from a brand new unit
Reply
4 Answers
May 09, 2016
Carlos
agent
wrote
Sorry for the inconvenience. Did you start a private ticket? We will be happy to send you a replacement motor block to fix the issue.
May 09, 2016
gleston marcelle
wrote
No i did not I also send email to marine depot, I will do ticket
May 09, 2016
gleston marcelle
wrote
I tried do a ticket not home at the moment need serial # p.s short is in the control module thanks for your quick reply
May 09, 2016
Carlos
agent
wrote
Please submit a ticket. We cannot do personalized support in a public forum. The support tickets are private and you can there provide us with your personal information.