Maxspect Ethereals factory reset

Dec 03, 2018

Paul Wright wrote

One of my Ethereal lights has started to act up. The moon light seems to work only sometimes.

I’d like to try to reset it to factory settings and then reprogram
Can you let me know how to reset an Ethereal to factory settings ?

8 Answers

Dec 04, 2018

Chris Conti agent wrote

To reset the Ethereal, just disconnect power, press and hold the control dial then reconnect power. Once the power has been resumed while the control dial is pressed, you can see the RGB light flashing red and green, then let go of the control dial, then press and hold it for 5 seconds, the Ethereal is now reset.

Dec 12, 2018

Paul Wright wrote

Thank you - the reset instructions worked just as explained.
I have a follow-up question: I have 3 Ethereals on my tank. The Fan Hood light has stopped working on one of them.

I figured I would reset to factory settings and that would perhaps solve the problem, but the reset and re-load of my profile didn't correct the problem.

Is there anything else besides the reset that I can do specific to the fan hood light? I have tried moving/changing the color on the color-wheel to see if it would light up but no luck there either.

Dec 12, 2018

Chris Conti agent wrote

Sounds like the fan needs to be replaced. I can send you a replacement if you are willing to install yourself?

Dec 12, 2018

Paul Wright wrote

I'm pretty handy - I'll give it a try. :)

Let me know how to get my information to you

Dec 12, 2018

Chris Conti agent wrote

Please reply with your address.

Dec 12, 2018

Paul Wright wrote

18205 NW 21st Street
Pembroke Pines, FL 33029

Dec 13, 2018

Angie Brumfield agent wrote

I am sending you a replacement fan today and you should get an email with tracking information as soon as it ships.

Dec 13, 2018

Paul Wright wrote

Thanks Angie & Chris !