Sep 08, 2014
frank vernese
wrote
My DC5500s pump died on me after only 1.5 years and I now have no skimmer in my 220 gal reef tank. I understand the pump was retired so it obviously had problems however I can not find a new version that will fit the POV DC2 skimmer. WHAT DO I DO????
Reply
3 Answers
Sep 08, 2014
Carlos
agent
wrote
Sorry for the inconvenience. Please use the "Submit a Ticket" on the right and be sure to include proof of purchase and the serial number on the back of the pump.
Once we have that, we will be able to send out a replacement pump.
Once we have that, we will be able to send out a replacement pump.
Sep 08, 2014
frank vernese
wrote
OK thanks for quick response. I submitted the ticket. I thought the pump was retired since it has problems so how would the replacement pump be the same one or one upgraded one?
Thanks
Frank
Thanks
Frank
Sep 08, 2014
Carlos
agent
wrote
Thank you for submitting the ticket. Please include proof of purchase so we can start the claim.