Jan 27, 2017
Sean Clark
wrote
I have purchased a KHG through the closed release pre-sale. Order number 100010497. Two part PH probe cabration requirements are stated within the instruction manual downloaded from your website. Yet the within the FAQ section for the product it is stated that no calibration solution is supplied with the unit. Additionally a search of products sold within your website yields no results for PH calibration fluid. I am requesting that the fluid required for proper PH calibration and to ensure proper function of the KHG unit be supplied with my order shipment, as it is required within the provided instruction manual and there is no provision to purchase the proper calibration fluids through your website. Thank you.
Reply
2 Answers
Jan 28, 2017
Carlos
agent
wrote
Thank you. Unfortunately the calibration fluid is not included with the unit but you can purchase it from any online retailer store. The unit will not ship until Monday so you have plenty of time to order it and have it arrive at the same time you get your KH Guardian. Sorry for the inconvenience but that's the reason why we clarified that on the site.
Jan 28, 2017
Carlos
agent
wrote
We will include the pH calibration fluid with all orders for this first release. So we got you covered!!!