K-100 Missing Pump Base

Nov 07, 2021
Evan Kintner wrote
The K-100 skimmer is shown with a venturi pump that had an orange base - looks to be orange rubber.
My pump however does not have this base attached and it was not included in the box. As a result, the pump vibrates ALOT and makes vibration noise that can be heard from 3 rooms away. I ordered this item on amazon as "new"

How can I recieve the base for my pump? Should i return it to amazon?
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1 Answer
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Nov 08, 2021
Tonya O. agent wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.