Jan 11, 2018
Brett Larsen
wrote
I have an XF250 and a first generation 150. I recently went to try and find some replacement bushings online for the recommended maintenance only to discover they are now discontinued. Apparently I have to buy some new blades for $55 a piece so I can order the currently used bushings? That is $110 for 2 pumps when all I need are the $3 bushings. Is Coralvue shipping out replacement kits to those of use who have obsolete units? I tried registering my products, but the system does not recognize the serial number on my 150 ( B01A01X11814)... perhaps because it is too old? I remember sending in my 2 R4Z0R units when the specs of those were upgraded from 15k to 16k and 120 degree lenses and getting free replacement LEDS and optics. This should be a similar situation? I have always appreciated how you stand behind your products. Thanks!
Reply
3 Answers
Jan 11, 2018
Carlos
agent
wrote
Unfortunately the manufacturer discontinued those bushings back in 2015 and they are no longe making them. The only ones available are the rugged propellers. The propellers are different so new cages that are slightly bigger (only a couple of mm) are needed for the current propellers to work. We are sorry for the inconvenience.
Jan 11, 2018
Brett Larsen
wrote
So no help on this from Coralvue?
Jan 11, 2018
Brett Larsen
wrote
I bought my XF250 well after 2015... were they already discontinued when I purchased my item new?