150 Elite Internal Skimmer not working

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May 10, 2017
Donald Doyle wrote
Hello,

I have a 150 Elite Internal Skimmer and the pump is not starting. When I turn on the controller, the normal blue lights are on but then in minute or two the red 15min & 60min light up and the blue ones are off.

Please advise.

Have a great day,

Don
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10 Answers
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May 10, 2017
Angie Brumfield agent wrote
Please do the following:

Take the pump apart and pull out the pinwheel. Now, while holding the impeller from the magnet, go ahead and try to spin the pinwheel plate. Does it spin freely or does it slow down and stop? I am attaching a couple of videos so you can see exactly what I am referring to.

Let us know...
Video - Good Impeller.mov
Video - Sticky Impeller.mov
May 10, 2017
Donald Doyle wrote
Hi,

I see the impeller. Is it supposed to be hard to take out (before I break something)?
May 10, 2017
Donald Doyle wrote
Actually, I did see how to get it out. It does spin freely and I cleaned it with water. That fixed it! :)

Thank you!
May 10, 2017
Donald Doyle wrote
Well I thought it was working, I guess not. I came home and it was flashing the same lights.

Please adivse.
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May 10, 2017
Carlos agent wrote
Please start a new private ticket and one of the reps will be able to help you. Be sure to include the serial number on the back of the pump as well as proof of purchase.
May 10, 2017
Donald Doyle wrote
I purchased the skimmer on eBay. The best I have regarding a receipt is an e-mail in Outlook but your attachment system does not accept these file types.

Please advise.
May 11, 2017
Donald Doyle wrote
Please respond.
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May 11, 2017
Carlos agent wrote
Yes, the system only accepts PDF, JPG, PNG or GIF files.
May 11, 2017
Donald Doyle wrote
Got it. Where is the serial number?
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May 11, 2017
Angie Brumfield agent wrote
The serial number is on the back of the pump.