Sep 29, 2019
Robert Vina
wrote
X1 app not working what’s going on with app can’t press anything and it shutting off
Reply
9 Answers
Sep 29, 2019
Nolan Palus
wrote
I am having the same problem!!
Sep 29, 2019
Robert Vina
wrote
For some reason I try to add another x1 pump to the Bluetooth and it keep giving me the same x1 dosing pump that I previously add it won’t allow me to add another one for some reason both are sink together I wanted to do a alk and cal dosing how can I resolve this and I try downloading it to apple app but its apple app is not working right now
Sep 30, 2019
Jeremy Rykiel
agent
wrote
Sorry for the issues you are having. Please submit a support so that we can obtain information regarding your dosing pump and a quick solution. Please head to coralvue.com/support and submit a support ticket. Thank you for your understanding.
Sep 30, 2019
Wallie03
wrote
just received k1 pump today and the app continues to crash or wont respond
Sep 30, 2019
Micah
wrote
Has nothing to do with doser it’s a app issue.
Sep 30, 2019
Jeremy Rykiel
agent
wrote
I understand. We are working with Kamoer to get things resolved. In order for us to move things along we need to gather app and mobile device info to see where the issue lies which is best handled in public.
Sep 30, 2019
Curtis Ledbetter
wrote
Must be something to do with the new apple updates!!
Oct 09, 2019
Robert Simon
wrote
I can program my app and connect to the pumps. After the schedule is set up, it fails to dispense. Only one of the 3 will reliably dose.
Oct 10, 2019
Jeremy Rykiel
agent
wrote
Please submit a support ticket with screenshots of your dosing schedule to coralvue.com/support