Apr 21, 2018
Scott Vandiver
wrote
I keep hearing that at some magical point in the future the 200 series pumps with the advanced 180 dollar controller will be able to interface with the Apex and will also be able to be controlled wirelessly. Is this all just market hype or is this actually going to be a reality at some point? Is anybody actually developing this? It’s been in the forums as a rumor for almost two years now....
Let’s cut through the bull and get a straight answer on when this is really going to happen or not?
Let’s cut through the bull and get a straight answer on when this is really going to happen or not?
Reply
4 Answers
Apr 23, 2018
Carlos
agent
wrote
The manufacturer and Neptune are working to make this happen. Unfortunately there is no information at this time. Both companies have to work together to make it work and they are currently doing that but there is no set release date.
May 15, 2018
Kevin T.
wrote
Hi Carlos,
First, thank you for the amazing level of support you provide to your customers. I've been eyeing the Gyre product and am about 4 days into using it (single XF250 w/advanced controller, and according to Amazon, a 2nd XF250 on the porch as I type ;) )
You mention that Neptune and the controller manufacturer are working to make integration happen. Do you know if the current rev of the advanced controller has the inner-workings to support the necessary connectivity, or should we expect to see another version? I'm an avid Apex fan, but not so crazy on buying two IC modules.
Thanks again, and keep up the good work!
First, thank you for the amazing level of support you provide to your customers. I've been eyeing the Gyre product and am about 4 days into using it (single XF250 w/advanced controller, and according to Amazon, a 2nd XF250 on the porch as I type ;) )
You mention that Neptune and the controller manufacturer are working to make integration happen. Do you know if the current rev of the advanced controller has the inner-workings to support the necessary connectivity, or should we expect to see another version? I'm an avid Apex fan, but not so crazy on buying two IC modules.
Thanks again, and keep up the good work!
May 15, 2018
Carlos
agent
wrote
Thank you. Unfortunately we have not received any information on the integration. I wish they did because you are not the only one asking. When we ask for information, we get the "we are working on it". Sorry that I don't have anything new to provide.
May 15, 2018
Kevin T.
wrote
No worries, its just one of those things that had me wondering. The advanced controller is more than sufficient for my needs today.
Thanks for the speedy response!
Thanks for the speedy response!