Dc 3500s pump

Aug 11, 2014

Ron Bogue wrote

My Ddc-3500s pump has failed and I need a replacement . What is the right replacement pump to order. This is in a Reef Octopus Pov-DC1

I need this ASAP to reorder. Been down for 3 days.

Ron

6 Answers

Aug 11, 2014

Carlos agent wrote

We are sorry for the inconvenience. Please submit a ticket using the link on the right and be sure to provide us with proof of purchase and the serial number on the back of the pump.

Aug 12, 2014

Ron Bogue wrote

Carlos

my unit is not under warranty and i just need to order a replacement unit. Sorry for the confusion. the office said i needed to go to this site for a replacement can you assist or where do i go for a replacement.

thanks in advance

Ron

Aug 12, 2014

Carlos agent wrote

We do not have any DC3500S pumps in stock at this time and they tell me that it will be 3 weeks before we get them in. Would you like me to contact you when the skimmer pumps come in so you can order it?

Aug 13, 2014

Ron Bogue wrote

What other new model pump will fit into my open volute that I could substitute for the dc 3500s

Aug 13, 2014

Ron Bogue wrote

Call me at 786-402-3016 so we can discuss

Aug 13, 2014

Carlos agent wrote

There is no other pump that will fit the POV1 skimmer.