Broken on arrival

Nov 26, 2013
Aquarist wrote
I ordered a replacement part and unfortunately it arrived damaged. How do I go about getting it replaced?
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1 Answer
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Nov 26, 2013
Carlos agent wrote
Sorry for the inconvenience. To get a replacement part sent to you, just submit a ticket and we will be more than happy to get the part sent out to you. Be sure to include all product information along with your shipping information so we can efficiently resolve the issue.