Nov 10, 2017
CARL NELSON
wrote
I have 3 Maxspect Razors 160 watt that I would like to have upgraded . How much would this cost? where do I ship Them? How do I let them know lights are coming and how do i pay? How long does this normally take, asking to figure out what back up lighting I need until they get back
Reply
10 Answers
Nov 10, 2017
Chris Conti
agent
wrote
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7780
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7780
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
Nov 10, 2017
CARL NELSON
wrote
thanks
Nov 10, 2017
Chris Conti
agent
wrote
Happy to help!
Nov 28, 2017
CARL NELSON
wrote
I sent my lights in as directed and they were signed for at your froht desk on November 11. I have heard nothing from the company acknowledging that you have my lights.
Hello CARL NELSON,
Your item was delivered to the front desk or reception area at 1:27 pm on November 15, 2017 in SLIDELL, LA 70458.
Tracking Number: 9506111503867317075834
Can I get an update please
Hello CARL NELSON,
Your item was delivered to the front desk or reception area at 1:27 pm on November 15, 2017 in SLIDELL, LA 70458.
Tracking Number: 9506111503867317075834
Can I get an update please
Nov 28, 2017
Chris Conti
agent
wrote
Sorry, we unexpectedly ran out of a part. We are expecting an air shipment by the end of the week.
Nov 29, 2017
CARL NELSON
wrote
Thanks for the update. Hope you had a good Thanksgiving.
Nov 30, 2017
Chris Conti
agent
wrote
Thanks for your patience!
Nov 30, 2017
Chris Conti
agent
wrote
Your Razor is all set and ready to go, please follow the link below to pay for the repair. Repair fee includes return shipping:
http://www.coralvue.com/maxspect-razor-repair-service
RMA# 7780
http://www.coralvue.com/maxspect-razor-repair-service
RMA# 7780
Nov 30, 2017
CARL NELSON
wrote
I followed the link and paid for the three lights. Thanks
Dec 01, 2017
Chris Conti
agent
wrote
Thanks for the update, we will ship back your light right away.