Pump "A" showing "off" then running, then "off" constantly

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Jul 30, 2020
Dimitri Kegge wrote
I have a gyre 350 with two pumps, updated to the latest firmware.

Whatever pump is in the "A" plug will constantly switch between "off" and running. After power cycling the controller both pumps will come on fine, but pump "A" will never turn back on after the first time it changes between "off".

I have swapped the pumps and both pumps work fine, just whatever pump is plugged into the "A" port will not work.
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3 Answers
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Jul 30, 2020
Dimitri Kegge wrote
https://www.youtube.com/watch?v=zrFFDIcahC8&feature=youtu.be&fbclid=IwAR34BB0zOsHZgyWButwfw46_NUj0-aS9er8rJZrhYfIv5DSYBj_oiwbkSnY

Here is a video of the issue.
Aug 06, 2020
Joseph Loria wrote
I’m having the exact same issue only with XF330’s. Tried calling but only get hung up on by an automated system (customer service reps busy). I submitted a support ticket. Who knows how long. I read more people with similar issues and it seems no one has received any support or answers. SMH
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Sep 25, 2020
Scott Wilson wrote
Same issue here but it’s the B side!