Feb 28, 2017
Barbara Sprik
wrote
I set up a program on automatic mode with 5 time points, and no matter what I do, the controller is stuck on the 5th time point even though it's not the time for it to be on. I've tried changing the program times and changing the internal clock and rebooting the controller, nothing seems to work. Any help would be appreciated.
Reply
7 Answers
Feb 28, 2017
Carlos
agent
wrote
Please update your Advanced Controller to the latest firmware version. A download link as well as instructions on how to do the update can be found here...
http://blog.coralvue.com/gyre-advanced-controller-firmware-updates/
Please feel free to contact us if you still have issues after updating your Advanced Controller's firmware.
http://blog.coralvue.com/gyre-advanced-controller-firmware-updates/
Please feel free to contact us if you still have issues after updating your Advanced Controller's firmware.
Mar 14, 2017
Maikel
wrote
Is there any update on this? Cause I am having the same problem. But the difference is that I am running on version 1.7 unluckily.
Mar 15, 2017
Carlos
agent
wrote
Please start a private ticket so the reps can get personal information from you and get the issue resolved.
Mar 15, 2017
Maikel
wrote
They are not doing that because i am not from the us :/
Mar 15, 2017
Carlos
agent
wrote
Yes, i am sorry about that. We are not the manufacturers and legally we can only sell and support Maxspect products within the U.S. You will need to contact your local distributor for all support and replacement parts. For a list of all distributors, please head over to http://maxspect.com/index.php?option=com_content&view=article&id=98&Itemid=495&lang=en.
Mar 15, 2017
Maikel
wrote
I know that and i already contacted them. They also contacted Maxspect USA but haven't got any response yet. So it is kinda weird that no one knows the problem or solution :/
Mar 15, 2017
Carlos
agent
wrote
Unfortunately we cannot help you as you are not in the US. As mentioned above, we are not the manufacturers so you need to contact your distributor for support. We cannot do anything for you. If you are having issues getting a hold of your distributor, then I would suggest contacting Maxspect directly at www.maxspect.com.