Icecap 3K noisy

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Dec 26, 2018
Alex Costa wrote
I have 2 Icecap 3k and 2 Gyre 250.....and the Icecap make a lot more noise than gyre.....A lot.
I disassembled, cleaned, remounted......after some days, noise.....

Today I noted some air bubbles inside the rotors.
I turned the pump off....And then turnedi t on.....a lot of air come out of the pump.
i repeat it 30 or 40 times....with 1 sec intervall....All the air come out and the pump run as silent as Gyres....
Then, 2 hours laters, noise again......and air traped inside the rotors again....

All my pumps are vertically mounted, running in continuous mode at 100% of power.....

There are something that I can do about it?
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8 Answers
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Dec 26, 2018
Carlos agent wrote
Do you have the same issue if you run the pumps horizontally? Also, if you remove the propellers and the cages, is the pump noisy still?
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Dec 26, 2018
Alex Costa wrote
Hi Carlos,
Thansk for the quick response.

I'll try to mount them horizontally.
Without the cages the pump is silent.

A note: I try to turn off and on the gyres.....no air comes out from the rotors...And they are quite silent.
I'm thinking about give up on Icecaps and purchase 2 new Gyres.....
But this is a frustrating solution...
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Dec 26, 2018
Carlos agent wrote
We are just trying to figure out if the issue is the propellers or the cages or if it is running them horizontally...
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Dec 26, 2018
Alex Costa wrote
I just turned 1 off.....and put the other in horizontal position...let's see......
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Dec 26, 2018
Alex Costa wrote
Turned on the other one.
They both are running quiet .....

Vertically mounted, at this point, there it be a lot of noise already

Tried to turn the first one of.....a very little amount of bubbles come out.
I'll let them this way untill tomorrow....just to check.
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Dec 27, 2018
Alex Costa wrote
After 24 hours the rotors trapped air again and the noise retuned.
I made a vĂ­deo of it. I'll try to put a link here, ok?
Best regards,
Alex
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Dec 27, 2018
Carlos agent wrote
Please submit a private ticket and be sure to include proof of purchase. Do not post it here as this is the public section of our support portal.
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Dec 27, 2018
Alex Costa wrote
Ok.....thanks