Mar 24, 2014
Patrick
wrote
i have noticed at the back of the dc3500 pump where the plug wire is attached that i have water flow coming out?
Reply
4 Answers
Mar 24, 2014
Carlos
agent
wrote
If that is the case, please stop using the pump immediately and submit a ticket. Please be sure to include serial number and proof of purchase.
Regards,
Regards,
Mar 24, 2014
Patrick
wrote
this is my return pump, will you be sending me a new one next day fedex. purchased feb 15.
Mar 24, 2014
Carlos
agent
wrote
Please us the "Submit a Ticket" feature and be sure to include the model number, serial number and proof of purchase. Once we have that information we can start the warranty claim process.
Jul 16, 2014
System
wrote
Your ticket has been closed and marked as resolved due to inactivity. If this is not the case, just reply to this email to reopen the ticket.