Sep 07, 2017
54Liufengying!
wrote
I recently purchased this ATO 100 , Is this ATO suppose to refill water ALL the way to the top of the magnet/sensor ?? mine refill all the way to the top of the magent/sensor , when it does fill up to the top of the magnet the red alert goes off.(red light flashes slowly) .i checked the reservoir tank level, DC pump,connection, everthing seems right.I even watched the official troubleshooting video ! but im still having this issue...
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1 Answer
Sep 08, 2017
Jeremy Rykiel
agent
wrote
On the SATO 100 the feed water is shut off close to the middle of the wetside magnet. I would check to make sure there is no film or anything on the center lens of the wetside. Wipe it with you fingers really good. Also check to make sure the clear center is perfectly centered and not slanted. If you are still having issues please submit a support ticket at coralvue.com/support so one of our technicians can assist you in troubleshooting your ato.