Feb 21, 2021
Shannon
wrote
My pumps have started dosing at weird times and the pump doing alkalinity randomly stopped for a full day. When going into the app I’m constantly getting a time sync issue, I’ve noticed that in the latest software version this has been fixed. When I click on software update I can see it downloading and then it just stops at %99. Tried multiple devices but they all the same. All of my Kamoer x1 pro 2 pumps are exactly the same and won’t update
Reply
3 Answers
Feb 23, 2021
Angie Brumfield
agent
wrote
Hi Shannon,
Please go to: https://support.coralvue.com/submit_ticket and submit a ticket, one of our reps will be happy to help you get this figured out.
Thank you!
Please go to: https://support.coralvue.com/submit_ticket and submit a ticket, one of our reps will be happy to help you get this figured out.
Thank you!
Dec 04, 2021
GUILHERME OSAKU
wrote
I’m having the same issue
Dec 08, 2021
Dale
agent
wrote
Hello Guilherme,
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.