May 18, 2017
Chuck Tyler
wrote
What is the cause when the pump is not pumping water and both the 15min and 60min leds are flashing red?
Is there an online manual for the VarioS controller?
Is there an online manual for the VarioS controller?
Reply
16 Answers
May 19, 2017
Carlos
agent
wrote
Please remove the impeller from the pump and make sure that it is not cracked or swollen. Also make sure that nothing is jamming the impeller and preventing it from spinning. Place it back in the pump and try again.
May 19, 2017
Chuck Tyler
wrote
The impeller is binding on the mounting ring which attaches to the motor. Should this not be acting as a bearing?
May 19, 2017
Carlos
agent
wrote
That is the issue. You can soak the impeller in water/vinegar overnight to loosing the bearing. Then you can manually reinstall the bearing to the back of the impeller channel on the pump itself. Once installed and tapped into place, the pump should work correctly.
May 19, 2017
Chuck Tyler
wrote
I will give vinegar a try. I have 2 Varios-4 and 2 Varios-8 pumps in the same sump. Should I expect the same failures from each of the pumps?
May 19, 2017
Carlos
agent
wrote
No.
May 26, 2017
Chuck Tyler
wrote
Carlos,
The impeller was free after soaking in vinegar for 18 hours. I reinstalled the pump May 20 and it appeared to be fine. This morning, May 26, it failed again with the 15min and 60min LEDs flashing red. I cannot find a spare impeller assembly on the parts list. Are they available from Reef Octopus?
The impeller was free after soaking in vinegar for 18 hours. I reinstalled the pump May 20 and it appeared to be fine. This morning, May 26, it failed again with the 15min and 60min LEDs flashing red. I cannot find a spare impeller assembly on the parts list. Are they available from Reef Octopus?
May 26, 2017
Carlos
agent
wrote
Where are you located?
May 26, 2017
Chuck Tyler
wrote
I am in Lincoln, Ca - close to Sacramento, CA
May 26, 2017
Carlos
agent
wrote
Please go ahead and submit a private ticket. Be sure to include proof of purchase as well as the serial number on the back of the pump. One of the reps will be able to help you.
May 26, 2017
Chuck Tyler
wrote
Will do. Thanks.
May 23, 2019
Vincent Avila
wrote
Hello I am havingn the same exact issue, however i dont have with me a receit from the pourchase since it was a gift.
how can we proceed?
how can we proceed?
May 24, 2019
Carlos
agent
wrote
Please submit a ticket and one of the reps will be able to help you.
May 24, 2019
Vincent Avila
wrote
Thank you
Nov 25, 2019
Jorge
wrote
I was having the same problem I figured out it was my powerpack It was pushing too much voltage into the controller
Oct 04, 2023
Bob Gardner
wrote
I have been having the same issue today. I have spent 2 hrs trying to find out what the two flashing lights mean. This seems to be a big problem with RO and Coralvue. There needs to be a better solution than take everything out and take everything apart. A simple screen over the intake would go a long way as would some basic customer service… no answer from your service number.
Oct 05, 2023
Tonya O.
agent
wrote
Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.