Nov 04, 2017
Matt
wrote
Hi i have a 48 inch razor and it will run for about 15 to 20 min then shut off. I can unplug for 5 min and it will turn backk on but only for about 15 to 20 min.
Reply
5 Answers
Nov 06, 2017
Chris Conti
agent
wrote
In the 5 years that the Razor has been on the market I have never heard of this problem.
Are the fans coming on, is the Razor enclosed in a canopy?
Are the fans coming on, is the Razor enclosed in a canopy?
Nov 06, 2017
Matt
wrote
All fans are coming on in the fixture ......is there a fan in the ballast?
Nov 07, 2017
Chris Conti
agent
wrote
Yes, there is a fan in the ballast. Please let me know if you smell any electrical odor coming from the ballast?
Nov 07, 2017
Matt
wrote
No electrical smell and looked and fan on ballast is not on. I layed a muffin fan on top of ballast and has not shut off. So just think ballast was overheating can i get a new fan from you all?
Nov 07, 2017
Chris Conti
agent
wrote
Unfortunately we are currently out of replacement 300W power supply and fans, I'm looking into what we can do to expedite a replacement for you.