Jan 25, 2017
tray
wrote
Good morning , I seem to be having the same issue as many others on here with Leds not working, I've had the system for about 2 1/2 -3 yrs. and the blue LEDs stop working the other night, What's the best and easiest way to fix this issue ? Thanks
Reply
12 Answers
Jan 25, 2017
Chris Conti
agent
wrote
I believe one or more of the LED boards may have a bad chip that is draining the power on the blue channel. Please let me know if you are willing to open up the Razor, remove the lens cover and take photos of all three LED boards.
Razor service manual attached.
Razor service manual attached.
Jan 25, 2017
tray
wrote
I'm ok with doing that, It will be tomorrow morning before I can. I saw the manual you provided.
Jan 25, 2017
Chris Conti
agent
wrote
Thanks for the update, I'll keep a lookout for your reply.
Jan 26, 2017
tray
wrote
Good morning, here's the pics. I see some heat issues on the cover,some possible burned out lights and damage to the clear light cover. Thanks
Jan 26, 2017
Chris Conti
agent
wrote
Tray,
The driver board and LED boards need to be replaced. If you are willing to send in for service we will replace the driver board, and all LED pads and upgrade to the 120 degree reflectors for $100.00 + return shipping.
Let me know if your interested.
The driver board and LED boards need to be replaced. If you are willing to send in for service we will replace the driver board, and all LED pads and upgrade to the 120 degree reflectors for $100.00 + return shipping.
Let me know if your interested.
Jan 26, 2017
tray
wrote
Ok. What's the total ? And other info needed. Thanks
Jan 26, 2017
Chris Conti
agent
wrote
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7599
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7599
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $100.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
Jan 26, 2017
tray
wrote
Ok. Thanks. It's being sent out today. Thanks
Jan 26, 2017
Chris Conti
agent
wrote
Thanks for the update, we'll keep a lookout for its arrival.
Jan 30, 2017
Chris Conti
agent
wrote
Your Razor is all set and ready to go, please follow the link below to pay for the repair. Repair fee includes return shipping:
http://www.coralvue.com/maxspect-razor-repair-service
RMA# 7599
http://www.coralvue.com/maxspect-razor-repair-service
RMA# 7599
Jan 30, 2017
tray
wrote
Thanks. I just paid it out. Thanks
Jan 30, 2017
Chris Conti
agent
wrote
We'll have it shipped back by tomorrow.