Nov 29, 2017
William
wrote
Hi Carlos. I have a doubt. I have the Controller on OGC Mode and Alternate with 40% and 30%. If I make any change to the percent to put it higher or lower and hit the save button the display % level remains equal like if it is not retaining the changes I made.
Any suggestion?
Any suggestion?
Reply
12 Answers
Nov 29, 2017
Carlos
agent
wrote
If your minimum % is too close to your max %, you wont be able to change the max that much. The controller is smart enough to not allow a programming that wont work correctly based on all the presets.
Does that make sense?
Does that make sense?
Nov 29, 2017
William
wrote
Yes it make sense but I have it set to 40% and 30% and on the Controller it doesn't go higher that 10% on either way.
I will give your suggestion a try. I also noted that I will have to upgrade the Controller version.
I will give your suggestion a try. I also noted that I will have to upgrade the Controller version.
Nov 29, 2017
William
wrote
I changed it to 70% and 30% and it went up to only 20%. I hope it is a upgrade version situation as I came with A 1.7.
Nov 29, 2017
William
wrote
Carlos there is something I am doing wrong or it is not working. I made the upgrade and it remains equal. If I use other mode it ramps up to 100% but in OGC mode its the same.
Can you help me out? Attached are the pics of what I am referring.
Thanks in advance...
Can you help me out? Attached are the pics of what I am referring.
Thanks in advance...
Nov 29, 2017
Carlos
agent
wrote
Where are you located?
Nov 29, 2017
William
wrote
I am in Puerto Rico USA.
Nov 29, 2017
William
wrote
You need me to call you?
Nov 29, 2017
Carlos
agent
wrote
Can you take a video of your programming please? I want to see if we can recreate the issue here. It sounds like it may be a software bug but we need to confirm first before I bring it up to the manufacturer.
Nov 29, 2017
William
wrote
Waoooo Carlos the video is coming out to big and it doesn't pass thru my emaiI. Any suggestion?
Nov 29, 2017
Carlos
agent
wrote
You can email the link to support@coralvue.com.
Nov 29, 2017
William
wrote
Ok. I will do a forward of the email. Thanks..
Nov 29, 2017
William
wrote
Email sent.