Temperature Controller

Mar 06, 2014

Quan wrote

Hi,

I recently bought your temperature controller. It has worked fine until I just noticed that the temperature on the unit is off by about 3 degrees. I know this because I am using a mercury based thermometer and also looking at the digital readout on my heater.

Is there anyway to reset the temperature reading on the unit or recalibrate it?

Thanks

7 Answers

Mar 06, 2014

Jeremy Rykiel agent wrote

Sorry there is no calibration setting on these controllers. How long have you been running it? Have you cleaned the probe? Can you please send me your purchase information for the controller?

Mar 06, 2014

Quan wrote

I got it in january 2014. I tried cleaning the probe already. I have proof of purchase through amazon, how can I send you that info.

Mar 10, 2014

Jeremy Rykiel agent wrote

Can you take a screen shot of the invoice and attach it to a reply by using the paperclip icon in the lower right hand corner?

Mar 10, 2014

Quan wrote

I blacked personal information for obvious reasons

20140310101945201.pdf

Mar 10, 2014

Jeremy Rykiel agent wrote

Well I am going to see or get your address to ship a replacement.

Mar 10, 2014

Quan wrote

Thank you Jeremy,

What is the best way for me to get you my address. I would rather not post my email or address on this public forum. Do you have a work email I can email you?

Mar 10, 2014

Jeremy Rykiel agent wrote

Sorry. Please just submit a ticket and that will be private.