Feb 02, 2016
George
wrote
I have installed everything exactly like stated the gate valve is open all the way the exhaust port is above the waterline I have turned down the air intake and I am getting super fine Mico bubbles which are going through three baffles two of which are filled with poly fiber I have an dosed anything in over One month I have contacted bulk reef supply they recommended speaking with you guys
Reply
9 Answers
Feb 03, 2016
Carlos
agent
wrote
There are several common reasons a protein skimmer will overflow and/or produce excessive micro bubbles but the most common is a chemical within the water itself.
Chemical Reaction - Some chemicals react with the air that the skimmer produces and causes the skimmer to over produce foamate. Chemicals known to cause skimmers to overflow are, red slime remover, medications, reef/frag putties (epoxy Putty) frag glues, water conditioners, dechlorinators, stress coat, NEW filter socks, newly mixed salt, bacteria (seeding) additives as well as other dosing medias. In order to remove these chemicals from the water column we suggest that you do several 20% water changes over the period of a month and add a good amount of fresh activated carbon to the system and change out every week till the skimmer has returned to normal operation.
Water level in sump - It is important that you place your skimmer in the proper water level. It is also important that the output of the skimmer is not submerged under water unless it is properly vented.
Inner water level - If your inner water level is set too high the slightest change in your water chemistry can cause your skimmer to over flow. We suggest that your inner water level to be set at no higher than the collar where the cup meets the body.
Blockage - The air intake otherwise known as the venturi, is like small vacuum pulling air from the surrounding environment. Often collecting dust and debris from the air which can block the proper amount of air to enter the pump increasing the water being pulled by the pump. It is also common for saltcreap to build up in the venturi and will need to be removed manually by scraping it away or dissolving in a solution of vinegar and water. Make sure you inspect the air venture, silencer and air hose for any debris or salt creep deposits. Also be sure the air hose is not bent or too long preventing proper air flow into the pump.
Chemical Reaction - Some chemicals react with the air that the skimmer produces and causes the skimmer to over produce foamate. Chemicals known to cause skimmers to overflow are, red slime remover, medications, reef/frag putties (epoxy Putty) frag glues, water conditioners, dechlorinators, stress coat, NEW filter socks, newly mixed salt, bacteria (seeding) additives as well as other dosing medias. In order to remove these chemicals from the water column we suggest that you do several 20% water changes over the period of a month and add a good amount of fresh activated carbon to the system and change out every week till the skimmer has returned to normal operation.
Water level in sump - It is important that you place your skimmer in the proper water level. It is also important that the output of the skimmer is not submerged under water unless it is properly vented.
Inner water level - If your inner water level is set too high the slightest change in your water chemistry can cause your skimmer to over flow. We suggest that your inner water level to be set at no higher than the collar where the cup meets the body.
Blockage - The air intake otherwise known as the venturi, is like small vacuum pulling air from the surrounding environment. Often collecting dust and debris from the air which can block the proper amount of air to enter the pump increasing the water being pulled by the pump. It is also common for saltcreap to build up in the venturi and will need to be removed manually by scraping it away or dissolving in a solution of vinegar and water. Make sure you inspect the air venture, silencer and air hose for any debris or salt creep deposits. Also be sure the air hose is not bent or too long preventing proper air flow into the pump.
Feb 03, 2016
George
wrote
OK I have already done all of that you are giving me a generic computer-generated answer that you have previously given to other people with the same problem I need a fix not a recommendation
Feb 03, 2016
Carlos
agent
wrote
That is the fix. The only way to fix the issue is to remove the chemical that is causing the problem. I described above what needs to be done. It also won't happen overnight and will take time AND if you still have not figured out what is causing the issue and you are still adding it to the tank, then the steps above won't work.
You need to figure out what is causing the issue so you can stop adding it to the tank and THEN you run carbon and do water changes. As the chemical is removed from the water, the skimmer will go back to normal.
You need to figure out what is causing the issue so you can stop adding it to the tank and THEN you run carbon and do water changes. As the chemical is removed from the water, the skimmer will go back to normal.
Feb 03, 2016
Jeremy Rykiel
agent
wrote
I received your voicemail message and will call you shortly after the call I am on to go over your skimmer.
Feb 03, 2016
George
wrote
I have sent my water to an independent lab there is nothing wrong with the water it is the skimmer the pump is overpowering I have pristine water conditions My regal skimmer is not acting up there is nothing wrong with my water there is something wrong with the skimmer and I really do not appreciate the answers I'm getting and that is not the fix told me that there's something wrong with the water because there is nothing wrong with the water or else my other skimmer wouldn't be acting up as well it has been close to two months now and it still on going I have closed the air intake all the way and it's generating bubbles on its own
Feb 03, 2016
George
wrote
And by the way I have done change the carbon and done and 75% water change with our RODI
Feb 03, 2016
George
wrote
And like I said it hasn't been overnight it's been close to two months now !!!
Feb 17, 2016
George
wrote
I have no problem with you guys closing the ticket but don't close the ticket as it was resolved because it was not I ended up selling the reef octopus skimmer and continuing to use my old one with no problems .
Feb 17, 2016
Jeremy Rykiel
agent
wrote
Sorry, tickets are automatically closed due to inactivity. Any ticket can be opened at any time just by responding.