Mar 13, 2014
John Wares
wrote
My pump will not start back up. I tried to clean but I an=m unsure of how to remove the impeller. I was able to pry piece just above o ring but that is as far as I go. I feel like I am putting too much pressure to take this apart. Please advise.
Reply
6 Answers
Mar 14, 2014
Carlos
agent
wrote
Once you remove the volute (clear part) you need to carefully remove the oring from behind the pinwheel. After you do that, you can use a screw driver to carefully pop out the impeller just enough for you to be able to grab it by hand and pull it.
Just pride the impeller from behind the pinwheel with the screw driver, a little bit at a time on each side just enough so you can grab and pull by hand.
Regards,
Just pride the impeller from behind the pinwheel with the screw driver, a little bit at a time on each side just enough so you can grab and pull by hand.
Regards,
Mar 16, 2014
John Wares
wrote
I was able to remove part of the impeller. The magnet is now stuck inside the pump.
Mar 17, 2014
Carlos
agent
wrote
How old is the pump?
Mar 20, 2014
John Wares
wrote
Sorry, took a while to find receipt. It is just under 3 years old.
Mar 20, 2014
Carlos
agent
wrote
Please submit a ticket so that we can start the warranty claim. Be sure to include proof of purchase and the pump's serial and model number.
Mar 20, 2014
John Wares
wrote
Ok Thank you