You have reached the Maxspect Support page for the US distributor. We are not the manufacturers and legally we can only sell and support Maxspect products within the U.S. You will need to contact your local distributor for all support and replacement parts. For a list of all distributors, please head over to http://maxspect.com/index.php?option=com_content&view=article&id=98&Itemid=495&lang=en.