Mar 27, 2014
Frankie
wrote
Hi, I recently purchased the ATO ( which I love so far) and noticed that the pyramid glass in the inside magnet is loose. I can actually turn it and most likely remove it. Is this normal for cleaning?
Reply
2 Answers
Mar 28, 2014
Carlos
agent
wrote
That is not right. Please submit a ticket and include proof of purchase and we can send you a new part.
Mar 28, 2014
Frankie
wrote
Ok, will do. Tks for quick response.