need help ordering new parts

Dec 27, 2013

Aaron Johnson wrote

i bought a new reef octopus bh1000 HOB protein skimmer and the intake basket and the balancer were cracked. what size do i need and how do i order it? the store i got it from is sold out and are not expecting any replacements anytime soon.

1 Answer

Dec 30, 2013

Carlos agent wrote

If you purchased it new from an authorized reseller and it came broken, please submit a ticket and fill out as much information as possible, attach proof of purchase and we will get replacement parts sent to you.

Regards,

Carlos Chacon
CoralVue