Jan 10, 2017
Andrew Lau
wrote
My xf250 controller automatically turned the pump off as I thought something stuck. Disassemble the pump except the magnet thing. No clue how to remove the holder. Soak in vinegar overnight and still not turning back on. The pump seems to turnok without power. When plugged in, it makes click sound occasionally and manual turning it move a little. What can I do? Just got them on Black Friday.
Reply
10 Answers
Jan 10, 2017
Carlos
agent
wrote
This video may help...
We recommend you watch it once and then watch it again with your gyre at hand...
http://blog.coralvue.com/maxspect-gyre-step-step-assembly-advanced-troubleshooting/
We recommend you watch it once and then watch it again with your gyre at hand...
http://blog.coralvue.com/maxspect-gyre-step-step-assembly-advanced-troubleshooting/
Jan 10, 2017
Andrew Lau
wrote
The star bushing is like glue on. Tried using a needle nose piler and pulled. Messed up the star bushing a little bit but still stuck. Any special tools or method to take it out?
Jan 10, 2017
Andrew Lau
wrote
Found the disassemble video and was able to pull out the star bushing. Inside is clean and still not working. I m soaking it in vinegar again. Anything else I can do? Super disappointed right now.
Jan 11, 2017
Carlos
agent
wrote
Where are you located?
Jan 11, 2017
Andrew Lau
wrote
Sacramento CA
Jan 11, 2017
Carlos
agent
wrote
Please start a private ticket and be sure to include your proof of purchase as well as the serial number on the back of the dry magnet.
Feb 19, 2017
Luidgi A. Faubert
wrote
I just had the exact same thing happen to me. Was there a fix for this problem?
Feb 20, 2017
Carlos
agent
wrote
Where are you located?
Feb 20, 2017
Luidgi A. Faubert
wrote
puerto rico
Feb 20, 2017
Carlos
agent
wrote
Please submit a private ticket so we can get some personal information from you. Once of the reps will be able to help you.