I have a Diablo 200 skimmer on which the pump has failed. the impeller (which has been replaced) is not broken or impeded. I have contacted Sicce, and they are passing the liability to your company, saying that they cannot vouch for the performance of the pump on your skimmer. These pumps should last a long time, and I'm hoping that your company can step up where Sicce fails.
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Diablo 200
Diablo 200
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5 Answers
Aug 01, 2014
Carlosagentwrote
Thank you. Please submit a ticket using the "Submit a Ticket" link on the right and be sure to include proof of purchase.
Aug 01, 2014
Joshua Fyksenwrote
I do not have proof of purchase, and unfortunately, the store from which I got it has gone out of business.
Aug 01, 2014
Carlosagentwrote
What was the name and address of the store you purchased the skimmer from?
Aug 01, 2014
Joshua Fyksenwrote
Desert Reef Co
9640 W Tropicana Ave
Ste 111
Las Vegas, NV 89147
Aug 01, 2014
Carlosagentwrote
Without proof of purchase, your options are very limited. Please use a "Submit a Ticket" on the right hand side and fill out the ticket form as best as you can.