Apr 27, 2020
andrew royer
wrote
I bought 2 pumps with a controller no more than 2 months ago, and the controller is already faulty, pump B will not work. Its not the pumps because I tried switching them and both pumps work on A. I tried calling, it just tells me to fill out a ticket, I tried submitting a ticket and it wont send. Just does nothing. I'm very frustrated with maxspect at this point. I have over 10k in livestock relying on these pumps, and I can't even find any info on even PURCHASING a new 300 series controller.
Reply
7 Answers
Apr 28, 2020
Angie Brumfield
agent
wrote
We would be happy to help you with warranty support for your controller, please go to https://support.coralvue.com/submit_ticket and submit a ticket, one of our reps will assist you.
Apr 28, 2020
andrew royer
wrote
If you READ my post, I said I TRIED submitting a ticket, and it wont work, it's not sending. I hit the send button and It does nothing. I've been tryin for 2 days now to reach someone about ANY kind of information, and I still get the runaround, and haven't even been able to actually talk to anyone.
Apr 28, 2020
Angie Brumfield
agent
wrote
Please try another browser to submit a ticket, or if you are on a smart phone please try using a desktop computer. We cannot warranty items over the phone.
Apr 28, 2020
andrew royer
wrote
Ok thank you
Sep 25, 2020
Scott Wilson
wrote
Ticket submitted for mine as well. Still nothing
Sep 28, 2020
Angie Brumfield
agent
wrote
Hi Scott, where are you trying to submit a ticket?
Oct 06, 2020
Kody Bryant
wrote
Do a reset on controller it worked for me. Unplug power then hold down middle button on the circle selector and plug power back in and select reset and it worked. Mine is a month old so I was prettt upset until I tried this.