If you cannot provide valid proof of purchase, then we would be unable to start a warranty claim. We would be more than happy to issue RA number so you can send the pump in for paid repair. You would be responsible for shipping charges and once the pump is received our techs would inspect it. If they can fix the problem, they will contact you and let you know the price. If they cannot fix it, they would contact you and you would have the option of having the pump sent back to you or we can properly dispose of it.
If you just want to purchase new pumps instead, or upgrade to the Bubble Baster pump, I would be more than happy to work something out with you and even give you a discount. Feel free to contact me at 985-718-1460 and we can discuss pricing.
Regards,
Carlos
CoralVue