Stand for customer

Mar 26, 2014

Chris Conti agent wrote

Partick,

8027876050122 EL-TSQ120XL Square 120XL White $850.00 Wholesale $1,099.99 Retail + Shipping.

Call me to place the order.

Mar 26, 2014

Patrick McBride wrote

Chris, I would love to call you but you did not give me your phone number. Makes it hard. lol. Can you call me at 503-939-4560 please. Can I order the stand in black? The current stand is also black. Thank you, Patrick

Mar 26, 2014

Patrick McBride wrote

Can you also find out the cost of shipping to my store? Zip is 97030 in Gresham, Oregon

Mar 26, 2014

Chris Conti agent wrote

Patrick,

Sorry about the phone number, a black stand is a special order with a 8-10 week lead time. Please check with your customer and I'll work pricing and shipping cost.

Chris
985-718-1465

Mar 27, 2014

Patrick McBride wrote

ok. Will let the customer know the eta. I am pretty sure he will go with this. Please let me know what shipping will cost. I also called your number and left a message. Thanks so much, Patrick

Mar 27, 2014

Chris Conti agent wrote

Does you customer want a black glossy or matte finish?

Mar 27, 2014

Patrick McBride wrote

I believe the one they have now is a matte finish. Still waiting on the cost for shipping. It would be the same cost as the white one. Right?

Mar 27, 2014

Patrick McBride wrote

Is the cost is the same as the white one also?

Mar 28, 2014

Chris Conti agent wrote

Shipping will be the same cost for either finish, which is estimated between $125-150.

Mar 28, 2014

Patrick McBride wrote

Chris,

Thank you for getting back to me. So shipping is going to be around $150.00 is cost for the black matte finish the same as the white, $1,099.99 Retail and $850.00 wholesale?

Patrick

Apr 01, 2014

Chris Conti agent wrote

Patrick,

I hope to have the quote for the 120XL stand in black matte finish by tomorrow morning, my ELOS rep in Italy has been out of the office.

Chris

Apr 01, 2014

Patrick McBride wrote

Chris,

Thank you for getting back to me. I need to get an answer to my customer as soon as I can. It has taken a lot longer to get a price than he expected. I know you said 6 weeks to deliver. Can you check with the Elos rep and see if that is a correct time frame please.

Thank you,

Patrick
Saltwater Obsessions

Apr 03, 2014

Patrick McBride wrote

Good Morning Chris,

Any news yet? I told my customer that I hoped to have a price and time frame for him tomorrow when you sent the last e-mail or what ever you call this. Tomorrow is now yesterday and I am going out to take care of his tank today and will be seeing him. Do you think if I tell him the same price as the white one that I would be in the ball park?

Patrick
Saltwater Obsessions

Apr 03, 2014

Chris Conti agent wrote

Patrick,

Just got the pricing. For a 120XL cabinet with a black matte finish is $1250.00 your cost with a $1500.00 retail + shipping from Slidell, LA.

Apr 03, 2014

Chris Conti agent wrote

Patrick,

Sorry, I made a mistake on the pricing:

$1500.00 your price with a $1750.00 retail.

Chris

Apr 03, 2014

Patrick McBride wrote

Chris,

The white one is $850 and the same stand in black is $1500.??? Really. Why

Apr 03, 2014

Patrick McBride wrote

And the mark up from wholesale to retail on the $850 stand is the same as the $1500 stand. That does not even make sense.

Apr 20, 2014

Patrick McBride wrote

Chris,

Let's go ahead and get the black stand on order. What information do you need from me to get this started?

Thank you,
Patrick

Apr 22, 2014

Chris Conti agent wrote

Patrick,

I ordered this for you yesterday, will confirm when ELOS Italy gets back to me.

Chris

Apr 22, 2014

Patrick McBride wrote

Chris,

Thank you. I have invoiced the customer and should have payment from them before long. Please let me know
what you hear from Elos.

Pattick

Apr 24, 2014

Chris Conti agent wrote

Patrick,

Please provide me with the address for where you want the ELOS custom stand shipped.

Chris

Apr 24, 2014

Patrick McBride wrote

Please ship the stand to my store. The Address is:

Saltwater Obsessions-PDX
1204 NE 8th Street
Gresham, OR 97030

I presume it is going to be awhile, Any idea on an ETA?

Patrick

May 07, 2014

Patrick McBride wrote

Good Morning Chris,

Any news on the stand? Is there any way to find out an ETA? How do you want payment? All at once? Some down and remainder when it is ready to be shipped?

Thank you,

Patrick McBride
Saltwater Obsessions

May 08, 2014

Patrick McBride wrote

Good Morning Chris,

Any news on the stand? Is there any way to find out an ETA? How do you want payment? All at once? Some down and remainder when it is ready to be shipped?

Thank you,

Patrick McBride
Saltwater Obsessions

May 19, 2014

Patrick McBride wrote

Good Morning Chris,

Any news on the stand? Is there any way to find out an ETA? How do you want payment? All at once? Some down and remainder when it is ready to be shipped?

Thank you,

Patrick McBride
Saltwater Obsessions

May 19, 2014

Patrick McBride wrote

Chris,

I also called your office phone and left a message.

Thank you,

Patrick McBride

Saltwater Obsessions

May 19, 2014

Patrick McBride wrote

Good Morning Chris,

Any news on the stand? Is there any way to find out an ETA? How do you want payment? All at once? Some down and remainder when it is ready to be shipped?

Thank you,

Patrick McBride
Saltwater Obsessions

Jul 10, 2014

Patrick McBride wrote

Chris,

Any news on the stand? You had said it should be here around the end of June.

Patrick @ Saltwater Obsessions

Jul 11, 2014

Chris Conti agent wrote

Patrick,

I'm checking into this now, will get back to you as soon as I hear back from my office.

Chris

Jul 14, 2014

Chris Conti agent wrote

Patrick,

Please give me a couple more days, ELOS has been slow to get back to me.

Chris

Aug 26, 2014

Patrick McBride wrote

Chris, I just called your phone again and left another message. I ordered an Elos stand from you back in March of this year that you told me would be delivered by the end of June. I talked to you personally on the phone before your trip to Germany in which you told me you would check on it while you were there. July 14th you said to give you a couple more days??? It is now almost Sept and no word. Do you have any idea what is going on? Please call me at 503-939-4560 as soon as you can.

Thank you,

Patrick McBride
Saltwater Obsessions PDX

Aug 28, 2014

Patrick McBride wrote

Chris, I just called your phone again and left another message. I ordered an Elos stand from you back in March of this year that you told me would be delivered by the end of June. I talked to you personally on the phone before your trip to Germany in which you told me you would check on it while you were there. July 14th you said to give you a couple more days??? It is now almost Sept and no word. Do you have any idea what is going on? Please call me at 503-939-4560 as soon as you can.

Thank you,

Patrick McBride
Saltwater Obsessions PDX

Sep 04, 2014

Chris Conti agent wrote

Patrick,

Sorry, but we are having a hard time getting ELOS to fulfill this request. ELOS just reopened from a factory holiday closure and we sent them a message asking for an update.

Chris