Maxspect 160W r420r 16000K

1 more question, is it possible to safely install additional light pads in the 2 extra spaces? Or is that not recommended lol

Hi Chris, two months ago I bought a Maxspect Razor 160 watts on Saltysupply.com and I'm having problems with it. Last week the fixture stopped working properly and the led clusters wouldn't go all the way off even though the timer was at 0%; the LEDS stayed on dimmed down, like they were at 1%. Once I unplugged and plugged again the lamp, the timer would work fine again. Since then, some times the fans wouldn't start up and the fixture would get clearly hot. I came back home this afternoon and found that the lamp stopped working completely, the connector´s bottom seems melted, the powersupply works ok, i tried it in my other Razor 160w and its ok. Can you help me please? i´m living in Colombia.

Thanks chris, i bought the fixture 2 months ago, i got other question, can you send me the plastic part too?, if it is possible, i got an shipping addres in florida.

sure, the adress is: SOMOS COURRIER EXPRESS LLC 1735 NW 79 AVENUE DORAL FLORIDA 33126 PHONE: 305-5997181. Jorge Alejandro Rodríguez Palacios.

Can you send me the tracking number or confirm the shipment? thanks a lot.

Thank you, my mail, alejohell@hotmail.com. best regards!

Hi Chris,
Thanks for your help with this problem. I got the driver yesterday and I immediately installed it carefully following the instructions in the manual you sent me. The lamp didn't turn on after this, and I checked the other drive, the one on the LCD screen side. This drive was clearly also damaged, it shows a burned spot. Do you think both drivers failed? The new one is okay and LEDs seem to be also okay. Please let me know, thanks!

Alejandro

Hi cris, i´m not jason jejeje, last mont i wrote you about problems with my new maxspect razor 160 w fixture. Thanks for your help with this problem. I got the driver last saturday and I immediately installed it carefully following the instructions in the manual you sent me. The lamp didn't turn on after this, and I checked the other drive, the one on the LCD screen side. This drive was clearly also damaged, it shows a burned spot. Do you think both drivers failed? The new one is okay and LEDs seem to be also okay. Please let me know, thanks! PD in the attached file you can see this problem.

Alejandro R

Hi chris, is that the part I should change now? How much would that cost? And doesnt the warranty cover that part? Thanks

hi chris, why isnt that part covered? what would happen if i bought it and it doesnt fix the lamp? are you sure that thats the exact part i have to change? if i buy the part today, the part is delivered inmediately?

sorry, i mean shipped, not delivered hehehe

Hello, Chris. I have a r420r 16k 160w fixture that the blue lights have also gone out on. The fixture is past its warranty. I am almost certain that replacing the LED pads themselves will solve the issue. I just cannot find them online in the 16k setting to buy. I was wondering if I could send it in for service, or is it possible for your team to send me the parts? My email is garcia.erik24@gmail.com if you need to reach me. Thank you in advance.

Erik