Jul 19, 2014
Martin Maisonneuve
wrote
I have been getting failures on my pumps....big time and having a hard time getting service and warranty.....is this common ?
Reply
3 Answers
Jul 21, 2014
Carlos
agent
wrote
Your pumps were shipped out on Friday evening and we emailed you the tracking information this morning as our offices are not open during the weekend.
Jul 25, 2014
Martin Maisonneuve
wrote
Nice....but how come I need to pay 30$ in Custom/Broker fees on the Pump ??? they are under warranty failure occur only 7 months into the 2 year warranty....I'm quite pissed at CoralVue....Very poor service !
Jul 25, 2014
Martin Maisonneuve
wrote
Spoke to UPS....Brokers fees almost 30$.
I now need to drive to the Service Center after work in the traffic for 45 min to go....45 back....the gas, the time...
If I don't drive all the way and there is no one home next time....then they will send it back.....
Very very very painfull !
I now need to drive to the Service Center after work in the traffic for 45 min to go....45 back....the gas, the time...
If I don't drive all the way and there is no one home next time....then they will send it back.....
Very very very painfull !