Jun 03, 2019
Adrian Marsden
wrote
I just set up my new khg following your instructional videos. Ive run about 8 tests in the past 2 hours and the readings are all over the place ranging from 8-11 DKH. How long should it take for the device to "break in"? The video only recommends to run it a few times.
Reply
5 Answers
Jun 04, 2019
Carlos
agent
wrote
Did you purchase the unit new or used?
Jun 05, 2019
Adrian Marsden
wrote
New
Jun 05, 2019
Adrian Marsden
wrote
It now ranges from 5-11. I didnt use the cords that came with the khg to hook up my aim since they were way too short. Could that be an issue? Also my reagent resevior is about 5 feet from the unit. It never specified how far i can be from thr reagent
Jun 06, 2019
Adrian Marsden
wrote
Pretty frustrating to say the least im relying on this as my only means of checking dkh at the moment. An innacuracy of 0.5 dkh would be unacceptable not to mention 6 dkh
Jun 06, 2019
Carlos
agent
wrote
Please start a private ticket and be sure to include proof of purchase, serial number and pictures of the settings page as well as the log. One of the reps there will be able to help you.