Apr 21, 2014
kitty1980
wrote
Hello,
I have a Coral Vue dual function heating and cooling controller Model SHTC-1000 and have had it for 3 months. It works fine at the set temperature for a while then the temp starts to go up and will sometime reach 140 F. If I unplug it for 5 to 10 minuets then plug it back in it works fine and reads the temp of the water accurately, but eventually the temp of the water will start to rise. Can anyone help me with this problem?
Thanks
I have a Coral Vue dual function heating and cooling controller Model SHTC-1000 and have had it for 3 months. It works fine at the set temperature for a while then the temp starts to go up and will sometime reach 140 F. If I unplug it for 5 to 10 minuets then plug it back in it works fine and reads the temp of the water accurately, but eventually the temp of the water will start to rise. Can anyone help me with this problem?
Thanks
Reply
6 Answers
Apr 21, 2014
Carlos
agent
wrote
When and where did you purchase the item from?
Apr 21, 2014
kitty1980
wrote
I purchased it three months ago, from a store off of ebay, and he does not warranty outside of the country. I have moved it away from the power bars and it seems to be working so far. Do you know of any problems with feedback from other power supplies?
Apr 21, 2014
Carlos
agent
wrote
Thank you. Please use the "Submit a Ticket" and be sure to include proof of purchase so we can start the warranty process.
Apr 21, 2014
kitty1980
wrote
Do you need a receipt?
Apr 21, 2014
Carlos
agent
wrote
Yes, without it, we cannot proceed with ANY warranty claims.
Apr 21, 2014
kitty1980
wrote
Ok, I don't know if I still have it. I might have to get something from where I purchased it from.