Icecap ato wont stop filling

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Sep 02, 2021
Brandon Bermudez wrote
My ato will not stop filling until it hits the white sensor. Even when the black lower sensor is submerged. I have 2 of these, I swapped the main controller and it did the same thing. Fills till it hits the white high level sensor, then stops and beeps. I think the low level sensor is bad. As mentioned I ha e tried another controller, cleaned the sensors, reset, unplugged and checked everything.
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5 Answers
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Sep 02, 2021
Tonya O. agent wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.
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Oct 20, 2021
JR Hidalgo wrote
Same here, brand new out of the box. The thing won’t stop filling.
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Oct 21, 2021
Tonya O. agent wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.
Sep 26, 2022
Luis Hidalgo wrote
I have the same issue. It works for a few hours a day then all of a sudden, it overfills to the white sensor and yeh alarm starts beeping. It's a new unit.
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Sep 27, 2022
Dale agent wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.