Wrong item sent

May 14, 2022
Iris wrote
Ms. Brumfield, Had help me with my issue. My name is Iris Petit. My ref# 75012. Item 11/20. She had helped me with my replacement of my Classic 1000 HOB hang on back. On 11/5/20. She send me a replacement of AQ 1000s. This product doesn’t fit my Protein Skimmer. I received the wrong replacement. During the time of shipment received My family and I became sick with Covid unable to replace the broken part I didn’t opened the replacement skimmer till today and notice that I’ve received the wrong replacement. Can you please advise.

I’ve attached photos of my skimmer and of the one that I just opened. Please advise. I’m now trying to restart my hobby since my recovering of COVID and able to resume my hobby.


Thank you!

Iris Petit
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2 Answers
May 14, 2022
Iris wrote
Tnj3petit@gmail .com
Iris petit
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May 16, 2022
Tonya O. agent wrote
Thank you for contacting us. Please go to https://support.coralvue.com/ and submit a ticket, one of our reps will be happy to help you.