Apr 18, 2020
Adam Daniel
wrote
Having an issue with the blue channel not working on my 120w 16000k had the light for a while with no issues but noticed that the blue has quit working with the program and with the manual settings anyone have an idea on what needs to be done to get it working again? Currently running my backup lights over the tank
Reply
14 Answers
Apr 20, 2020
Chris Conti
agent
wrote
I believe one or more of the LED boards may have a bad chip that is draining the power on the blue channel. Please let me know if you are willing to open up the Razor, remove the lens cover and take photos of all three LED boards.
Razor service manual attached.
Razor service manual attached.
Apr 20, 2020
Adam Daniel
wrote
Yes i will open it and take the pics
Apr 20, 2020
Adam Daniel
wrote
It is just the 2 led board model
Apr 20, 2020
Chris Conti
agent
wrote
I recommend replacing the LED pads.
If you are willing to send in for service, we will replace all LED pads and upgrade to the 120 degree reflectors for $120.00 + $20.00 return shipping.
Otherwise you can purchase the LED pads / reflectors and install yourself:
https://www.coralvue.com/maxspect-razor-15000k-led-pad
https://www.coralvue.com/maxspect-razor-r420r-120-degree-white-reflector
The 15000K version replaced the 16000K.
If you are willing to send in for service, we will replace all LED pads and upgrade to the 120 degree reflectors for $120.00 + $20.00 return shipping.
Otherwise you can purchase the LED pads / reflectors and install yourself:
https://www.coralvue.com/maxspect-razor-15000k-led-pad
https://www.coralvue.com/maxspect-razor-r420r-120-degree-white-reflector
The 15000K version replaced the 16000K.
Apr 20, 2020
Adam Daniel
wrote
I would rather have the professionals do it wouldnt want to do anything wrong
Apr 20, 2020
Chris Conti
agent
wrote
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 4852
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $120.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 4852
Please include a note with your return address, email address, phone number and a brief description of the problems. Out of warranty repairs are $120.00 + $20.00 return shipping.
Do not send the power supply or mounting hardware. Turnaround time is 2 days in our service center.
I will send a payment link when service is completed.
Apr 23, 2020
Nick Jamerson
agent
wrote
Received
May 04, 2020
Adam Daniel
wrote
Any update on the light?
May 05, 2020
Nick Jamerson
agent
wrote
May 07, 2020
Adam Daniel
wrote
???
May 07, 2020
Nick Jamerson
agent
wrote
We are waiting for parts to come in
May 07, 2020
Adam Daniel
wrote
Ok. thank you. No worries I just hadn't heard anything
May 20, 2020
Chris Conti
agent
wrote
Your Razor is all set and ready to go, please follow the link below to pay for the repair. Repair fee of $120.00 + return shipping:
https://www.coralvue.com/maxspect-razor-repair-service
RMA# 4852
https://www.coralvue.com/maxspect-razor-repair-service
RMA# 4852
May 20, 2020
Adam Daniel
wrote
Paid thank you