May 29, 2016
Alan Christensen
wrote
I have 3 of these units. In the last 3 weeks, the atintic and blue LED's have failed on each unit 1 weeks apart. The fans are not working also. all ae 3+ yrs old. These are too expensive to replace. Can I get these repaired?
Thanks,
Alan
Thanks,
Alan
Reply
4 Answers
May 31, 2016
Chris Conti
agent
wrote
Please return to:
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7425
Please include a note with your return address, email address, phone number and a brief description of the problems. Also, please include a copy of your purchase receipt, the Razor has a one year warranty.
Out of warranty repairs are $100.00 + return shipping.
CoralVue
38183 Commercial Ct.
Slidell, LA 70458
RMA# 7425
Please include a note with your return address, email address, phone number and a brief description of the problems. Also, please include a copy of your purchase receipt, the Razor has a one year warranty.
Out of warranty repairs are $100.00 + return shipping.
May 31, 2016
Alan Christensen
wrote
I will need to keep 1 semi unit to provide a little light for my soft corals. I can send 2 now and the other when I get them back. Can I use the same RMA number?
These are all 3+ yrs. old, so out of warranty. Not sure I still have the receipts.
These are all 3+ yrs. old, so out of warranty. Not sure I still have the receipts.
May 31, 2016
Chris Conti
agent
wrote
Use the same number for times sending back.
May 31, 2016
Alan Christensen
wrote
Thanks Chris.