Jul 22, 2014
Chris Sadler
wrote
I have a Reef Octopus hurricane 2500 x 2 that I need to get parts for including new O-Rings, Collection cup and inlet adapter.
I have tried calling the support line and left messages, but have not received a call back. So what I'm looking for is the best way to get these parts.
I have tried calling the support line and left messages, but have not received a call back. So what I'm looking for is the best way to get these parts.
Reply
6 Answers
Jul 22, 2014
Jeremy Rykiel
agent
wrote
Are you referring to the Hurricone CAT 2 with the Askoll pump? It sounds like you may be referring to an extreme XS200 with the twin Sicce PSK2500 pumps. Can you send me a photo of the skimmer you have and let me know what pump is attached to it?
Jul 22, 2014
Chris Sadler
wrote
Here is a photo of what my unit looks like.
Jul 22, 2014
Chris Sadler
wrote
The 2 pumps are OTP-3000 65w
Jul 22, 2014
Jeremy Rykiel
agent
wrote
We can no longer get those style collection cups. The skimmer you have is an old DDNW 250. I can search for the rest of the parts from you if you can send me a photo of the inlet adapter you are referring to.
Jul 23, 2014
Chris Sadler
wrote
Any ideas for getting a collection cup or having one made.
Jul 23, 2014
Jeremy Rykiel
agent
wrote
Sorry I do not know anyone that does acrylic work anymore that would be willing to work on it.